Step 2 verify wireless adapter it might seem obvious but its important to ensure the clients wi fi adapter used for network troubleshooting is enabled and ready to connect when using a windows client select your wireless network adapter from the network connections control panel and check to see if its status is enabledif not right click to enable the connection. Whatever the problem from a flaky connection to wi fi troubles or even no access to the internet at all some router troubleshooting could fix things how to troubleshoot wireless router problems chris hoffman chrisbhoffman updated july 30 how to troubleshoot internet connection problems. Internet connection problems can be frustrating rather than mashing f5 and desperately trying to reload your favorite website when you experience a problem here are some ways you can troubleshoot the problem and identify the cause ensure you check the physical connections before getting too involved with troubleshooting. If youre using wi fi there are plenty of problems that can slow down your connection try connecting your computer directly to the router with an ethernet cable if that solves the problem . Try these things first to help you fix or narrow down the connection problem make sure wi fi is on select the start button then select settings network internet wi fi to check under the wi fi heading the toggle should be switched to onunder that it should say that your network is connected
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